At Hugo Outfits, we are committed to providing you with the best possible shopping experience, including prompt and efficient shipping. Please review our shipping policy below.
1. Shipping Methods
We offer a variety of shipping options to meet your needs, including:
2. Shipping Rates
Shipping rates are calculated at checkout based on the destination, weight of the items, and the selected shipping method. Free shipping may be available for orders over a certain amount, which will be indicated on our website.
3. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or holidays.
4. Delivery Times
Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please note that delays may occur due to unforeseen circumstances, including weather, holidays, or carrier issues.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
6. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs fees and import duties may apply and are the responsibility of the customer.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and provide you with further assistance.
8. Contact Us
If you have any questions regarding our Shipping Policy, please contact us at [email protected].
Address
Hogo Outfit
Cumhuriyet Cd. No:12 D:2 Terakki, 67100 Zonguldak, Türkiye
